FAQs

What are the store hours?

We are now open again Monday - Saturday 9AM - 5PM

Visit us at 47 Market Street, Lynn MA 01901

Shipping policy

We offer $9 FLAT RATE NEXT-DAY No-Contact Local Delivery for the North Shore and Great Boston Area under 25 miles from Lynn, Mass.

Other regions are serviced by USPS Priority Mail with 2-4 day shipping.

Across the USA. Please contact us for international orders.

We process and ship most orders within 1-2 days.

NEXT DAY LOCAL DELIVERY SERVICE = $9 Flat Rate under 25 Miles

SAME DAY LOCAL DELIVERY SERVICE (with order by 1pm Monday - Friday)

    (under 10 miles) $16.99
    (10-25 miles) $24.99

SHIPPING RATES

US Priority Mail $7.95 (most orders fit in a small flat rate box) - 3-4 day delivery time by US Postal Service

Visit your Shopping Cart at Check-Out for the exact rates on your order.

Returns and exchanges

For health and safety reasons, skincare products and hairpieces are not able to be exchanged. 

Due to COVID-19, will be unable to accept returns or exchanges on ANY 2020 Purchases until further notice.

ADD ROUTE to your order for full protection from Lost, Stolen, or Damaged Packages.

At this time we are not currently accepting any returns or exchanges.

We offer Order Protection with all orders that covers lost, damaged, or stolen goods through our partners at ROUTE.

Customers who select the ROUTE Order Protection at checkout will be billed a 1% fee that covers any incidents which may occur in the shipping process.

If you selected ROUTE Order Insurance, you can request the replacement of any damaged, lost, or stolen goods directly through the ROUTE Phone App.

About Us

Learn more about Pearl Beauty Supply

YES! Pearl Supply Co has been family owned and operated since the 1950's! The first retail shop was opened in Lynn, MA by Mike's father and today the retail store is run by husband and wife team Jan and Mike and their daughter built and maintains the website.

We have served generations of loyal customers and watched an entire beauty and hair industry emerge since Mike was a young boy helping his father bottle and label shampoo for delivery to pharmacies across the Boston area.

Beauty Squad Rewards

Beginning April 2020, Pearl Beauty Supply is launching the "BEAUTY SQUAD", a points program designed to reward our most loyal customers.

Sign up is FREE. Click the BLUE "Rewards" button with the crown on the lower left cornor of the website. The rewards box will open. Click "Join now" and follow the instructions to open your rewards account and begin earning points.

Everyone will earn 200 Points just for signing up! Other ways to earn points include :

EARN 4 Points for every $1 spent online or in the store.

LIKE @PearlBeautySupply on Facebook

FOLLOW @PearlBeautyLynn on Instagram

FOLLOW @PearlBeautyLynn on Twitter

CELEBRATE your Birthday

Yes! Not just rewards points, but sweet cash money to put towards you next purchase. For everyone that signs up using your link and makes a purchase, you will receive a coupon good for $5 OFF your next purchase of $20 or more.

Beauty Squad Points can be redeemed for Pearl Beauty Supply store coupons.

2,000 Points = $25 OFF a purchase of $50 or more.

500 Points = $5 OFF a purchase of $20 or more.

Never! You heard that right! Your points will never expire, but it's definitely more fun to redeem them at Pearl's than watching them sit on the website.

Influencer Program

Have some dope digital beauty content, a big social fan base, or major pull in your local community? We want to hear from you!

YES. Do you have an engaged fan base on social media? Do you make really cool hair & beauty tutorial videos? If so, you could be eligible for exclusive gifts, new product trials, discounted merch, special events, and more. CLICK HERE TO APPLY